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We are a family run
independent financial
advisory company,
and we are here to help.

Helping clients since 2012

We are a
family run
independent
financial
advisory
company
,
and we are
here to help.

Helping clients since 2012

WE DO NOT ADVISE ON CAR, TRAVEL OR PET INSURANCE

We Can Help With


Life
Insurance

Policies that will pay out to your family in the unfortunate event of your death.

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Critical
Illness

Insurance polcies that will pay-out if you suffer from a named and defined illness.

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Income
Protection

Weekly or monthly payments if you are unable to work due to an accident or injury.

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Impaired Lives
Insurance

For people who have or have had health issues that make it difficult to get insurance.

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Funeral
Plans

A pre-paid plan that will ensure that your desired funeral wishes are carried out.

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Mortgages &
Remortgages

Impartial UK mortgage advice from professional, fully qualified mortgage advisers.

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Trusts
& Taxes

Ensure your insurance policies avoid delay paying out in event of death & tax issues.

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Will Writing
& POA

Our expert, in-house, wills adviser is registered with The Society of Will Writers.

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Home
Insurance

We recommend insurers whose claims statistics have been rated the best in the UK.

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Business
Insurance

From butchers to accountants, we can advise on all your business insurance needs.

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Insurance
Claims

Making an insurance claim can be daunting. We're here to help you at every stage.

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MultiProtect
Insurance

MultiProtect provides financial support for you 24/7 worldwide, far a range of injuries.

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Estate
Agency

Everything you need to sell or buy a property, be it a home or a rental property.

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Other
Services

If we don't do something we'll to point you in the right direction, free of charge.

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Why Choose Us?


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MARKET COVERAGE

HAPPY CLIENTS

%

CLIENT FOCUSED

About Us


At The Insurance Helpline our customers are at the very heart of our business and we strive to ensure that they have the best most suitable cover at the best price. That’s why, unlike a large number of financial advisers we have chosen to remain completely impartial.

Why do we do this? Because with access to all the major insurance companies throughout the UK you can be sure that you and your family will get the best, most suitable policy, at the most competitive price available, in addition to receiving impartial and unbiased advice.

Unlike a Financial Adviser in a bank, we don’t work for an Insurance Company. We work for you, so if you would like to see what we can do for you why not get in touch. We’ll happily sit down at a time and in a location that suits you and we’ll see what we can do to help you.

Meet Our Team


Fenella Pole

Fenella Pole

BA (Hons), LLB

Director
Financial Adviser

Kieran Pole

Kieran Pole

Financial Adviser
Business Insurance Specialist

Indira Pole

Indira Pole

MBBS, FFARCS

Trust / Will / Estate Adviser
Member of Will Writing Society

Donna MacDonald

Donna MacDonald

Senior Administrator

Rachel Kitchen

Rachel Kitchen

Retentions Officer
Administrator

Jacqueline Gallagher

Jacqueline Gallagher

Adviser Administrator 

Natalie Childs

Natalie Childs

Protection Adviser

Jaya MacDonald

Jaya MacDonald

Home Insurance Adviser

Mia Bond

Mia Bond

Private Medical Insurance Adviser

Anna Cairney

Anna Cairney

Office Administrator

Polo aka ‘Wee Poles’

Polo aka ‘Wee Poles’

Office Mini Cheddar Muncher

What Our Clients Say


Mike Stoddart

Letting Agent


Great service. Withoubt doubt the best, clearest and friendliest financial advice I’ve ever received. I cannot say enough good things about The Insurance Helpline.

WHERE ARE YOU ON THE

Journey of Life?

At every stage of your life there are different considerations to be taken into account when financial planning. Don’t worry, we know most people are too busy living life to be on top of these things… that’s why we’re here. Click below to check out our handy little guide and make sure you haven’t forgotten anything important. And remember, we’re here to help if you need anything.

WHERE ARE YOU ON THE

Journey of Life?